One thing I've learned from the time I've spent with customers gathering requirements, writing stories, and project planning, is the importance of framing everything in the context of business value. If you don't understand why a feature is desired before diving into a solution, you run the risk of delivering everything that was asked for and nothing of value.
I was recently told by a potential customer that their application was slow and asked what it would take to make it faster. After a cursory review of the code, it was apparent that there were several areas ripe for optimization. I pointed out the three largest bottlenecks I saw and gave a rough estimate of what would be involved in addressing them. The customers agreed that it looked like a good plan, but she seemed a little surprised, so I probed further.
"Why do you need the system to be faster?" I asked.
"It's a customer retention issue," she said. "Our users have stopped using the application because they say it's taking too long to get their work done."
I then asked what part of the application her users exercised most. After a little more back and forth, it became clear that the users spent the bulk of their time in the contact management section. This was definitely not the worst-performing part of the system, but since users spent most of their time there, their perception was that it was. That perception was more important than any profiling statistics I could possibly have gathered, and as it turned out, would potentially be easier to fix. A little bit of context allowed for large negotiation of scope.
I've often used the common "As a ..., I want ..., so that..." format for user stories, trying to emphasize the "so that" in order to draw out the real value. It's been fairly successful, but I'm always looking for new ways to focus the conversation on business value. One technique I'm eager to try is Michael Norton's suggestion of rearranging the story format to read "So that ..., as a..., I want..." in order to better emphasize its value. I like this a lot, and here's why:
A common definition for a user story is "A placeholder for a conversation." I'd much rather have that future conversation be about the implementation and detailed scope of a feature, and not a return to the drawing board because of a late realization that the feature provides no value. Putting things in the right context early can go a long way in that respect.
Subscribe to:
Post Comments (Atom)
2ferragamo shoes
ReplyDeletepolo factory outlet
hermes outlet
ugg boots clearance
ralph lauren polo shirts
fitflops sale clearance
oakley sunglasses cheap
jordan retro 3
kate spade outlet online
the north face sale
nike clearance
oakley outlet
coach handbags online outlet
jordan shoes
kate spade outlet
ralph lauren clearance outlet
burberry scarf
north face jackets
michael kors handbags
hollister outlet
juicy couture handbags
michael kors factory outlet online
retro jordans
hermes outlet online
nike outlet store online
mont blanc
christian louboutin shoes
christian louboutin shoes
michael kors outlet 90% off
new balance outlet store
nike high heels online
mont blanc legend
coach factory outlet online
gucci belt
fitflop outlet store
michael kors outlet handbags
hermes bags
ray ban sunglasses outlet
coach factory outlet
cheap canada goose
ugg boots
ugg boots clearance
tods outlet
abercrombie & fitch
1013hxt
reebok pumps for sale
ReplyDeleteugg boots on sale 70% off
cheap polo shirts
air jordan 6
fendi outlet
coach factory outlet online store
gucci handbags
cheap converse shoes
abercrombie and fitch coupons
chanel handbags
michael kors outlet handbags
kobe shoes
puma outlet store
nike factory
burberry outlet
marc jacobs handbags
ralph lauren clearance
fitflop outlet
juicy couture
the north face clearance
jordan 6 infrared
ugg boots clearance
canada goose outlet
prada handbags
coach factory outlet online
kate spade handbags
nike air max 2015
burberry scarf sale
converse sale
girls jordans
christian louboutin outlet
hermes belt
celine outlet online
air max 2015
kobe shoes
air jordan 6
michael kors handbags
mbt shoes for women
ReplyDeletenorth face jackets clearance
michael kors handbags
michael kors outlet store
cheap jordans
north face women's jackets
gucci sunglasses
jordan 3
hollister clothing store
canada goose sale online
columbia outlet stores
north face kids jackets
ugg boots
michael kors factory outlet
nike online
converse outlet
coach factory online
nike discount
cheap salomon shoes
north face outlet
canada goose jackets
michael kors handbags clearance
prada shoes
burberry sale
toms outlet factory
christian louboutin outlet
abercrombie outlet online
coach bags
under armour outlet stores
north face jackets
nfl jerseys
under armour clearance
north face outlet
polo ralph lauren factory store
nike outlet
gucci outlet
michael kors sale
Congratulations on your website.
ReplyDeletewww.opcionesbinarias.site
ralph lauren outlet
ReplyDeletenorth face jackets
ugg slippers
gucci outlet online
clarisonic mia 3
uggs for women
uggs on sale
abercrombie outlet
timberland boots
adidas originals store
2016.9.26xukaimin
toms
ReplyDeleteversace
coach factory outlet
coach outlet store
toms outlet
pandora charms sale clearance
oakley sunglasses outlet
supra for sale
coach factory outlet online
nike sneakers
20170623yuanyuan
patriots jerseys
ReplyDeletelacoste online shop
tom ford sunglasses
michael kors outlet online
hermes belts for men
adidas yeezy
led shoes
vibram fivefingers
adidas outlet online
fitflops sale clearance
ReplyDeletekate spade handbags
cheap jordans
ralph lauren polo
coach factory outlet
ugg outlet
burberry outlet
michael kors handbags
canada goose outlet
swarovski outlet
chanyuan2017.09.29
louis vuitton factory outlet
ReplyDeletenorth face sale
michael kors outlet online
pandora charms sale clearance
ugg boots
uggs outlet
mulberry uk
yeezy boost
mlb jerseys
coach outlet online
20171202yuanyuan
nike air max
ReplyDeletenike air max
air max
air max
michael kors taschen
pandora jewelry canada
pandora uk
ralph lauren
ralph lauren uk
jordan
20185.23chenjinyan
polo ralph lauren
ReplyDeletekate spade
balance shoes
nike roshe run
timberland boots
nike blazer
karen millen
swarovski gioielli
jordan 11
asics gel
2018.6.4xukaimin
swarovski jewelry
ReplyDeletelebron 15
prada
nike air max
bcbg
air jordan
supreme
nike revolution
ralph lauren
air jordan
20188.17chenjinyan
tommy hilfiger
ReplyDeletekate spade outlet
softball bats
basketball jersey
karen millen
givenchy bags
rolex
nike air max 90
adidas superstar
jordan 32
2018.9.12chenlixiang
Good point.
ReplyDeletecheap michael kors bags
ReplyDeleteconverse shoes
ナイキ スニーカー
lebron 15
nike revolution
north face backpacks
nike outlet store
canada goose jackets
air jordan
jimmy choo shoes
chenlina20181024
nike flyknit
ReplyDeleteferragamo belt
supreme hoodie
yeezy
supreme hoodie
hermes bags
vans shoes
yeezy boost
off white hoodie
yeezy shoes
moncler coat
ReplyDeletebaseball jerseys
cheap jordans
air max 90
jordan 6
michael kors outlet online
kd 11
off white
louboutin shoes
coach outlet online
kd 12
ReplyDeleteyeezy
golden goose
moncler outlet
longchamp
jordan retro
yeezy boost 350 v2
steph curry shoes
nike sb
longchamp handbags
Kaliteli escort bayanlarla tanışma fırsatı yakalamak için tıkla: ankara escort - ankara escort - ankara escort - ankara escort - ankara escort - ankara escort - ankara escort - ankara escort - ankara escort
ReplyDelete20 Public Universities are now form a cluster to take the admission test,. They will publish the guccho university admission test result on gstadmission ac bd as well as examresulthub.com
ReplyDelete20 General Science and Technology University is published the gst admission selection result 2021 on gstadmission.ac.bd result page. students just need roll number to check the result.
ReplyDeletecheck Also:
1. gst university admit card download
2. guccho university result
3. gst selection result
4. gst preliminary result
no deposit bonus forex 2021 - takipçi satın al - takipçi satın al - takipçi satın al - takipcialdim.com/tiktok-takipci-satin-al/ - instagram beğeni satın al - instagram beğeni satın al - google haritalara yer ekleme - btcturk - tiktok izlenme satın al - sms onay - youtube izlenme satın al - google haritalara yer ekleme - no deposit bonus forex 2021 - tiktok jeton hilesi - tiktok beğeni satın al - binance - takipçi satın al - uc satın al - finanspedia.com - sms onay - sms onay - tiktok takipçi satın al - tiktok beğeni satın al - twitter takipçi satın al - trend topic satın al - youtube abone satın al - instagram beğeni satın al - tiktok beğeni satın al - twitter takipçi satın al - trend topic satın al - youtube abone satın al - instagram beğeni satın al - tiktok takipçi satın al - tiktok beğeni satın al - twitter takipçi satın al - trend topic satın al - youtube abone satın al - instagram beğeni satın al - perde modelleri - instagram takipçi satın al - instagram takipçi satın al - cami avizesi - marsbahis - betboo
ReplyDeleteinstagram takipçi satın al
ReplyDeleteinstagram takipçi satın al
takipçi satın al
takipçi satın al
instagram takipçi satın al
takipçi satın al
instagram takipçi satın al
aşk kitapları
tiktok takipçi satın al
instagram beğeni satın al
youtube abone satın al
twitter takipçi satın al
tiktok beğeni satın al
tiktok izlenme satın al
twitter takipçi satın al
tiktok takipçi satın al
youtube abone satın al
tiktok beğeni satın al
instagram beğeni satın al
trend topic satın al
trend topic satın al
youtube abone satın al
beğeni satın al
tiktok izlenme satın al
sms onay
youtube izlenme satın al
tiktok beğeni satın al
sms onay
sms onay
perde modelleri
instagram takipçi satın al
takipçi satın al
tiktok jeton hilesi
pubg uc satın al
sultanbet
marsbahis
betboo
betboo
betboo
Ucuz, kaliteli ve organik sosyal medya hizmetleri satın almak için Ravje Medyayı tercih edebilir ve sosyal medya hesaplarını hızla büyütebilirsin. Ravje Medya ile sosyal medya hesaplarını organik ve gerçek kişiler ile geliştirebilir, kişisel ya da ticari hesapların için Ravje Medyayı tercih edebilirsin. Ravje Medya internet sitesine giriş yapmak için hemen tıkla: ravje.com
ReplyDeleteİnstagram takipçi satın almak için Ravje Medya hizmetlerini tercih edebilir, güvenilir ve gerçek takipçilere Ravje Medya ile ulaşabilirsin. İnstagram takipçi satın almak artık Ravje Medya ile oldukça güvenilir. Hemen instagram takipçi satın almak için Ravje Medyanın ilgili sayfasını ziyaret et: instagram takipçi satın al
Tiktok takipçi satın al istiyorsan tercihini Ravje Medya yap! Ravje Medya uzman kadrosu ve profesyonel ekibi ile sizlere Tiktok takipçi satın alma hizmetide sunmaktadır. Tiktok takipçi satın almak için hemen tıkla: tiktok takipçi satın al
İnstagram beğeni satın almak için Ravje medya instagram beğeni satın al sayfasına giriş yap, hızlı ve kaliteli instagram beğeni satın al: instagram beğeni satın al
Youtube izlenme satın al sayfası ile hemen youtube izlenme satın al! Ravje medya kalitesi ile hemen youtube izlenme satın almak için tıklayın: youtube izlenme satın al
Twitter takipçi satın almak istiyorsan Ravje medya twitter takipçi satın al sayfasına tıkla, Ravje medya güvencesi ile organik twitter takipçi satın al: twitter takipçi satın al
Lucky 5 Casino - JTM Hub
ReplyDeleteLucky 5 Casino in Johannesburg, South 계룡 출장마사지 Africa Lucky 5 is 경기도 출장마사지 located in the city of Johannesburg, South Africa 동해 출장샵 and 삼척 출장샵 is popular with 밀양 출장안마 South African gambling
What are the best casinos to play in 2021?
ReplyDeleteWhich casinos offer slots? www.jtmhub.com — Casino Sites. Best casino casinosites.one sites are those that allow players to try goyangfc a game from anywhere. jancasino The most common sol.edu.kg online slots
seo fiyatları
ReplyDeletesaç ekimi
dedektör
instagram takipçi satın al
ankara evden eve nakliyat
fantezi iç giyim
sosyal medya yönetimi
mobil ödeme bozdurma
kripto para nasıl alınır
MMORPG
ReplyDeleteINSTAGRAM TAKİPCİ SATİN AL
tiktok jeton hilesi
TİKTOK JETON HİLESİ
Sac ekim antalya
İnstagram takipçi satin al
instagram takipçi satın al
metin2 pvp serverlar
İnstagram Takipci Satın Al
perde modelleri
ReplyDeletesms onay
türk telekom mobil ödeme bozdurma
nft nasıl alınır
ankara evden eve nakliyat
trafik sigortası
Dedektör
web sitesi kurma
aşk kitapları
ReplyDeleteInformation is very informative also you can click Nft Rarity ,and get such type of info, this is the great resource to get such type of information.
bostansepeti.com
ReplyDeletesite kurma
ürünler
vezirsosyalmedya.com
postegro
sosyal medya yönetimi
surucukursuburada.com
patent sorgula
ReplyDeleteyorumbudur.com
yorumlar
tiktok jeton hilesi
mobil ödeme bozdurma
mobil ödeme bozdurma
mobil ödeme bozdurma
pubg uc satın al
pubg uc satın al
You’ll get ten choices for deposit and eight choices for withdrawal, including native and crypto withdrawal and deposit. There aren't any fees for any other technique apart from a credit card, where you get to pay a $6 코인카지노 payment for each transaction. Scatter, and wild symbols can fall on 25 pay traces with ninety five.17% RTP.
ReplyDelete